Customer Issue: Norma needed a garage door opener that she had bought online to be installed.
Our Solution: We first confirmed that the Chamberlain ½ HP Chain Drive model PD612EV would be able to comfortably lift the door before expertly installing it.
Garage Door Off Track
Customer Issue: The garage door came off its track on the right-hand side.
Our Solution: We inspected the door and found that the rollers were intact; however, the track had detached from the wall. We tightened the bolts and hung the door safely again.
Customer Issue: Roland heard a loud bang and found his garage door wouldn’t open afterward.
Our Solution: The torsion spring had snapped and we replaced it, making sure to adjust the tension according to the specifications of the door.